ACEURA
Support
We’re here to help with ACEURA accounts, leagues, the player app, and billing. No sign-in required to contact us.
Email support
Email support@aceura.com from the address on your ACEURA account when possible. Include your ACE/player name, league join code (if relevant), and a short description of the issue.
Email support@aceura.comCommon topics
- Sign-in / password: use Forgot password on the sign-in page, or email us if locked out.
- Join a league: ask your manager for a join code, then use Join in the app or website.
- Scores & standings: confirm both sides followed the league’s confirm rules; managers can help resolve disputes.
- Membership / billing: Starter and Plus are annual ACEURA plans; receipts come from Square. Email us for invoice or cancellation help.
- iOS app: update via the App Store / TestFlight; mention your iOS version and app version in the email.
Account deletion
To delete your ACEURA account and associated personal data, email support@aceura.com with subject “Account deletion request” from the email on the account. We aim to complete deletion within 7 days, except records we must keep for legal or payment compliance.
You may also use the button below to open a pre-filled deletion request email. No sign-in is required to start the request.
Request account deletionApp Store / TestFlight reviewers
Use the demo account credentials provided in App Store Connect. For urgent review questions, email support@aceura.com with subject “App Review” and we will respond the same day when possible.